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Our training courses are held both remotely and at our training suite in Worcester. Please check the event details for further information.


Is Quality Management Training for me?


ISO 9001 is a quality management system designed to support your business in ensuring you meet the needs of your customers, whilst delivering a consistent level of quality and satisfaction. It is a system that has been proven to make business owners and managers feel more in control and ensure that everyone within their organisation is clear about what they do.  Further it gives everyone within the organisation the ability and authority to resolve problems quickly and effectively.


At ISO Quality Services Limited we have designed a bespoke quality management course that perfectly complements ISO 9001. The course focusses on the key aspects of ISO 9001 including:

  • The principals and elements of ISO 9001
  • How to integrate ISO 9001 into the daily activities of the business
  • Risk based thinking
  • Importance of leadership
  • Effective objective setting
  • How to run a management review meeting effectively
  • A guide to internal auditing
  • A focus on benchmarking and its importance to quality management
  • Continuous improvement


Given the depth of the course content, many people think that ISO 9001 Quality Management Training is only for those who already have the standard in place in their business. It is true that many of our course delegates are from businesses that have already implemented the standard, perhaps only recently. They look to the course to improve their knowledge of their standard and to pick up practical tips about how to use the standard within their business.


However, the course is also highly relevant to businesses that have had the standard for a while and need a refresher. Over time processes can become stale or outdated and staff complacency can mean a business with good ISO 9001 processes in place needs a revival.  By attending the Quality Management Training you can refocus on your standard, review what you currently do and (as is the case for many delegates) pick up useful tips from other delegates about how they are making use of the standard.


But did you know that ISO Quality Management Training is also suitable for anyone who simply wants to find out more about ISO 9001. Perhaps you want to implement some of the principles into your business without going down the route of full certification.  Or maybe you want to implement the standard but are unsure as to whether the standard is right for your business or feel that it would be too much work.  By coming on our Quality Management Training you will leave fully equipped to decide if implementing ISO 9001 is right for you, how it can be implemented in your business and how much work is involved.  What’s even better is that you will hear from businesses that have already implemented the standard and understand the positive impact that it has had on their business.



So in a nutshell, our Quality Management Training course is ideal if:

  1. You already have the standard and want to improve your knowledge;
  2. You have had the standard for a while and want a refresher to pick up some recent developments;
  3. You are considering implementing the standard but not sure if it is right for your business.


Here is what one our recent delegates said about the course:

“Even if you have prior knowledge of the course content you will always learn something new from the tutor and delegates.”


Our next course is on 14th September 2017 at our Worcester office.  To find out more or to book your place please contact the office on 01905 670303.


To find out more about other courses that we offer, see our website https://www.isotrainingservicesltd.com/

To find out more about ISO certifications, see our main website http://www.isoqsltd.com/

Reviews for training services

Best place to go for Quality Management training & Internal Auditor training. I have personally attended both training sessions and found them extremely beneficial and enjoyable. Lecturers very understanding and knowledgeable.

Elecon UK Limited

Attending a training course before starting the certification process helps you get to grips with what is required of you as well as giving you the opportunity to discuss your ideas with peers and a trained assessor.

Place Partnership

Excellent training courses, friendly atmosphere and lovely staff, highly recommended.

Zebra Translations

Highly recommend the training courses and also using ISOQS for the ISO standard.

The Malted Waffle Company

The trainer was extremely helpful and provided excellent information to further our knowledge of what is required for completing this accreditation.

Perinatal Institute

The exercises were very helpful and the materials provided were excellent. The small group was an ideal size. All members of staff were friendly and attentive and the trainer was welcoming and knowledgeable.

Global Displays Ltd

The trainer was very knowledgeable and friendly and the small group size worked well. Having both the theory and then the practical application of the theory was a real help, some training courses can be a bit “stale” but this helped to bring the training into a realistic setting.

Global Displays Ltd

Great course, good value and excellent trainer!

Fish4Dogs Ltd

Even if you have prior knowledge of the course content you will always learn something new from the tutor and delegates.

Charles Faram and Co Ltd

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