Objectives and Improvement
In any successful organisation, it is important to have effective objectives in order to support the continual improvement of the business. They are the measurement to define your direction and how the Quality Management System (ISO 9001:2015) is achieving its aims.
They assist with providing clarity on how business goals are being met, motivate staff and facilitate planning.
The module will enable you to:
- Understand how Objectives and Improvement relate to the ISO 9001:2015
- Methods for defining and monitoring objectives
- Understand how objectives flow from policy and strategy
- Understand the links between objectives and improvement